Refund Policy


Services

1. We are aggregators of logistic services (“Services”). Through the Website or Platform, we enable the User(s) to ship orders to multiple locations, without having to deal with multiple courier companies (“Service Providers”).

 

2. For the purpose of these Terms of Use for availing Services:

 

a. "Applicable Law" shall mean any statute, law, regulation, ordinance, rule, judgment, notification, rule of common law, order, decree, bye-law, government approval, directive, guideline, requirement or other governmental restriction, or any similar form of decision of, or determination by, or any interpretation, policy or administration, having the force of law of any of the foregoing, by any Authority having jurisdiction over the matter in question, whether in effect as of the date of these Terms of Use or thereafter;

 

b. "Authority" shall mean any national, state, provincial, local or similar government, governmental, regulatory or administrative authority, branch, agency, any statutory body or commission or any non-governmental regulatory or administrative authority, body or other organization to the extent that the rules, regulations and standards, requirements, procedures or orders of such authority, body or other organization that have the force of Applicable Law or any court, tribunal, arbitral or judicial body in India;

 

c. "Customer Agreement" shall mean the agreement entered into/ that shall be entered into by and between you and the Company, which shall clearly state the inter- se rights and obligations between you and the Company;

 

d. “Content” means any information, data, text, images, video or audio or any other material available from the Website or Platform via or generated on, posted to or uploaded on the Website or Platform; and

 

e. “Login Details” means login details of Users or other security measures either (i) issued by the Company to the User, or (ii) created by the User, in order to identify the User and access and use the Website or Platform.

 

3. In order to avail the Services aggregated through the Website or Platform, you shall be required to register on the Website or Platform and sign and agree to the terms and conditions as mentioned in the Customer Agreement.

 

4. You agree, inter alia, to provide true, accurate, current and complete information about yourself, as prompted by the Website or Platform registration form as well as in the Customer Agreement. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current and incomplete or that you are misusing the Website or Platform in any manner, we reserve the right to indefinitely suspend, terminate or block your access to the Website or Platform and the Services aggregated through the Website or Platform.

 

How is the delivery charge calculated for multiple units?

 

There is a minimum shipping charge of Rs. 50/- for any order below Rs. 1000/-. For orders Above Rs. 1000/- there is no shipping cost and the shipping is Free. However please note there is a fixed COD charge of Rs 40/- irrespective of the order amount. The shipping charges and minimum order value may change as and when there are any offers during a certain period.

Our prices are all inclusive.

 

How long does it take for an order to arrive?

 

Orders are dispatched the next working day. Most orders are delivered within 4 to 7 working days. However, in case there are few areas which are out of coverage deliverable areas, the delivery time may be longer. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

The delivery time period varies from product to product due to stock availability at your order dispatch center. We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

 

What about any other extra charges?

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all exclusive. All taxes are exclusive with the list prices.